Fee collection is a common challenge for Educational Institutes across the country. Over-burdening of staff with cumbersome manual fee collection and reconciliation of cheques and demand drafts during admission period can certainly be overwhelming which in turn gives way to fallacy, inefficiency and fraud.
Most schools and colleges still rely on physical forms of payment collection making the process tedious, resulting in poor user-experience for parents and custodians. To eliminate this hassle and make fee payment acceptance a seamless process, DCRG provides customized solutions to cater to the specific needs of the institution by providing them integration with multiple solutions for acceptance and reconciliation of fees.
A significant rise in trends of specifically tailored solutions to cater to the needs of education sector, has been witnessed. While originally, payments services were generically focused on the exchange of value, the emerging trends in the strata combines it with value-added services, focusing on delivering an end-to-end solution for the institution.
Most of the educational institutes are still accustomed to the error-prone manual process due to either lack of viable options or their hesitance towards culminating them. These manual processes are time consuming and necessitates efforts from the administration, teachers, parents and students and may expose the school to a higher risk of fallacy and corruption.
Inefficient manual fee collection and processing Cash and cheque collection, manual reconciliation of payments and paper-based processes for admission and tuition fees leads to inconvenience and disorganization.
Risk of Fraud and Loss Manual processes have their own shortcomings. They are not as efficient as digital modes of progression. Physical fee collection and reconciliation may lead to fraud and inaccuracy. Maintaining records of such cumbersome details is difficult and may lead to loss of crucial information.
Poor User experience Clunky, inconsistent and multistep disjointed processes lead to unnecessary hassle to parents and guardians. Manual method with inability to track school activities and notices leads to time consuming interactions between parents and administration.
Payment aggravations Students and administration often face challenges when it comes to making smaller payments like canteen bills, recharges, ticketing, hostel fee etc. within the campus, needing a comprehensive, one-stop solution for all.
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